This Saturday, January 8, 2011, I have not started well this year. I decided to take the bus line 3, the point of departure is Allée Pierre Chevallier. So far nothing unusual.
take place after I punched my ticket on a seat in the middle of the bus.
The driver when turning right onto the Rue Gambetta to the Dojo, realizes that a car is parked it. Maneuvering, she decides to retreat. But, alas, the back of the bus drives into the tree that had no intention of yielding to this kind of advance, so that the rear window, in shock, breaks into several pieces, including some scattered inside the bus. We are three and no injuries.
In view, time to clear the bus and prevent SETAO, I decided to leave the bus and walk from downtown where I have to perform an operation at the post office after leaving my mobile number at the request of the driver.
Two weeks later, I decided to write a complaint to the bus stop from the center of the station.
's reply reached me early SETAO February. I learned that I qualify for a ticket " as quite exceptional ", to use at my convenience.
I think it is very little given the injury suffered, and it shows, if proof were needed that the compensation policy of SETAO is not generous and therefore do not meet criteria sustainable development.
After all, the ticket sent to me merely replaces one that I have not used that day and nothing more. But the injury is not considered. The extra time I had to take me to visit downtown is indifferent to the SETAO nor the shock formed by the accident.
Naturally, we had to file a claim in good and due form. One would have imagined that the driver automatically take the coordinates of all travelers and are compensated. It would have been more fair play. Of the three travelers, the opérateurTransdev he has received three complaints?
I was always struck by the fact that the bus displaying the Regulation contains a set of obligations in respect of passengers and few rights. It does not even mention the free for several categories of people who should be a right, in my opinion.
is that SETAO who speak for this post, and who acts on the basis of a delegation granted by the Community of Agglomeration Orléans Val de Loire, a person who uses public transportation common in that agglomeration is primarily a user, not even a client, or even a valid interlocutor. It is placed in a regulatory situation and it has nothing to say. When will user committees?
take place after I punched my ticket on a seat in the middle of the bus.
The driver when turning right onto the Rue Gambetta to the Dojo, realizes that a car is parked it. Maneuvering, she decides to retreat. But, alas, the back of the bus drives into the tree that had no intention of yielding to this kind of advance, so that the rear window, in shock, breaks into several pieces, including some scattered inside the bus. We are three and no injuries.
In view, time to clear the bus and prevent SETAO, I decided to leave the bus and walk from downtown where I have to perform an operation at the post office after leaving my mobile number at the request of the driver.
Two weeks later, I decided to write a complaint to the bus stop from the center of the station.
's reply reached me early SETAO February. I learned that I qualify for a ticket " as quite exceptional ", to use at my convenience.
I think it is very little given the injury suffered, and it shows, if proof were needed that the compensation policy of SETAO is not generous and therefore do not meet criteria sustainable development.
After all, the ticket sent to me merely replaces one that I have not used that day and nothing more. But the injury is not considered. The extra time I had to take me to visit downtown is indifferent to the SETAO nor the shock formed by the accident.
Naturally, we had to file a claim in good and due form. One would have imagined that the driver automatically take the coordinates of all travelers and are compensated. It would have been more fair play. Of the three travelers, the opérateurTransdev he has received three complaints?
I was always struck by the fact that the bus displaying the Regulation contains a set of obligations in respect of passengers and few rights. It does not even mention the free for several categories of people who should be a right, in my opinion.
is that SETAO who speak for this post, and who acts on the basis of a delegation granted by the Community of Agglomeration Orléans Val de Loire, a person who uses public transportation common in that agglomeration is primarily a user, not even a client, or even a valid interlocutor. It is placed in a regulatory situation and it has nothing to say. When will user committees?
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